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Terms of Service

Last updated: 2026-07-10

Effective Date: July 10, 2026

These Terms of Service (the "Terms") are a binding agreement between you and vvibe, inc., a Delaware corporation ("vvibe", "we", "us", or "our"). They govern your access to and use of the vvibe website at vvibe.ai, the vvibe dashboard, APIs, command-line tools, daemon software, MCP endpoints, and any related services we provide (collectively, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Service. You may not use the Service if you are barred from doing so under the laws of the United States or any other applicable jurisdiction.

2. Your Account

You must provide accurate and complete information when creating an account and keep it up to date. You are responsible for safeguarding your account credentials, API tokens, and agent connection keys, and for all activity that occurs under your account — including activity performed by AI agents you connect. Notify us immediately at service@vvibe.ai if you suspect unauthorized use of your account.

3. The Service and AI Agents

vvibe is an operations console for AI coding agents. You may connect your own AI agent (such as Claude Code, Cursor, or Codex) to the Service, and that agent may take actions on your behalf — including creating and managing plans, member lists, email campaigns, blog content, and integrations. You acknowledge and agree that:

  • You are solely responsible for the AI agents you connect, the instructions you give them, and all actions they take through your account.
  • Output produced by AI agents may be inaccurate, incomplete, or unsuitable for your purposes. You are responsible for reviewing agent-created content and actions before relying on them or distributing them to others.
  • We do not provide, operate, or control your AI agent. Your use of any third-party AI agent is governed by that provider's own terms.

4. Subscriptions, Credits, and Payment

  • Paid tiers. Certain features of the Service require a paid subscription. Fees, tier limits, and included quotas are described in the Service at the time of purchase.
  • Billing. Payments are processed by Stripe, Inc. By subscribing, you authorize us (through Stripe) to charge your payment method on a recurring basis. Subscriptions renew automatically at the end of each billing period until canceled.
  • Cancellation. You may cancel at any time through the billing portal in the Service. Cancellation takes effect at the end of the current billing period; you retain access to paid features until then.
  • Credits. The Service may offer prepaid credits (for example, email send credit packs). Credits are non-refundable and non-transferable. If you enable automatic credit purchases, you authorize us to charge your payment method on file when your credit balance falls below the applicable threshold, until you disable that setting.
  • Price changes. We may change our fees with at least 30 days' advance notice. Changes take effect at your next renewal. If you do not agree, you may cancel before the change takes effect.
  • Taxes. Fees are exclusive of taxes. You are responsible for any applicable sales, use, or similar taxes, other than taxes on our net income.
  • Refunds. Except where required by applicable law, all fees are non-refundable.

5. Your Content and Your Members' Data

You retain all ownership rights in the content and data you or your connected agents submit to the Service — including member and contact lists, email campaign content, blog posts, and plan or product information ("Customer Content"). You grant vvibe a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display Customer Content solely as necessary to provide and maintain the Service.

With respect to personal information of your members, subscribers, and contacts contained in Customer Content, you are the data controller and vvibe processes that information on your behalf. You represent and warrant that you have provided all required notices and obtained all consents necessary to collect that information and to have vvibe process it, including for sending email on your behalf.

6. Acceptable Use

You agree not to, and not to permit any connected agent or third party to:

  • Use the Service to violate any applicable law or regulation, or to infringe the rights of others.
  • Send unsolicited commercial email or otherwise violate the CAN-SPAM Act or any other applicable anti-spam law. You may only send email to recipients who have consented to receive it from you, every message must identify you accurately, and you must honor unsubscribe requests promptly.
  • Upload or distribute malware, or use the Service to phish, defraud, or deceive.
  • Probe, scan, or test the vulnerability of the Service, circumvent authentication or security measures, or access data not intended for you.
  • Interfere with or disrupt the Service, impose an unreasonable load on our infrastructure, or circumvent usage quotas or tier limits.
  • Resell, sublicense, or provide the Service to third parties as a service bureau without our prior written consent.

We may investigate suspected violations and may throttle, suspend, or terminate accounts that violate this section, with or without notice, in addition to any other remedies available to us.

7. Third-Party Services and Integrations

The Service lets you connect third-party services — for example Google Analytics, GitHub, Stripe, Sentry, and email delivery providers. Your use of any third-party service is governed by that provider's own terms and privacy policy, and we are not responsible for third-party services. By connecting a third-party service, you authorize vvibe to access and process data from that service as described in our Privacy Policy. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

If you use the Service to charge your own customers through a payment provider connected to your own account (for example, Stripe Connect), you — not vvibe — are the merchant of record for those transactions. vvibe is not a party to, and has no responsibility for, transactions between you and your customers.

8. Intellectual Property; Feedback

The Service, including its software, design, and documentation, is owned by vvibe and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. Portions of the Service are built on open-source software; those components are licensed to you under their own open-source licenses, which govern in the event of a conflict with these Terms for those components. If you provide feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or compensation.

9. Copyright Complaints (DMCA)

We respond to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act, 17 U.S.C. § 512. To report allegedly infringing material hosted on the Service, send a notice containing the information required by 17 U.S.C. § 512(c)(3) to service@vvibe.ai. We may remove or disable access to allegedly infringing material and may terminate the accounts of repeat infringers.

10. Termination

You may stop using the Service and delete your account at any time through the account settings. Account deletion is immediate and permanent: your account and Customer Content are hard-deleted and cannot be recovered. We may suspend or terminate your access to the Service if you materially breach these Terms, if your use poses a security or legal risk, or if required by law; where practicable, we will provide notice before doing so. Upon termination, your right to use the Service ends, and Sections 5 (license to Customer Content, to the extent needed to wind down), 8, and 11 through 15 survive.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUTPUT PRODUCED BY OR THROUGH AI AGENTS WILL BE ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VVIBE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO VVIBE FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

13. Indemnification

You will defend, indemnify, and hold harmless vvibe and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Customer Content, including claims that it infringes or misappropriates third-party rights or was collected without required consent; (b) your use of the Service in violation of these Terms or applicable law, including anti-spam laws; (c) actions taken through your account, including by AI agents you connect; or (d) transactions between you and your customers.

14. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in the State of Delaware, and you and vvibe consent to the personal jurisdiction of those courts. EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL IN ANY SUCH DISPUTE. Nothing in this section prevents either party from seeking injunctive relief in any court of competent jurisdiction.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service before the changes take effect. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service.

16. General

  • Entire agreement. These Terms, together with our Privacy Policy and any order or subscription details presented in the Service, are the entire agreement between you and vvibe regarding the Service.
  • Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force.
  • No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.

17. Contact

vvibe, inc. Email: service@vvibe.ai